How to Sign In - With Facebook
Instructions
If your account is verified with Facebook,
Click on “Continue with Facebook” on the login page
If it asks if “pinetwork” Wants to Use “facebook.com” to Sign in, click on “continue”.
Log in to your Facebook page or app, where you may need to enter your Facebook credentials. Or if you’re already signed in, click on “Continue”.
If it asks if “Facebook” wants to open “Pi”, click on “Open”.
Troubleshooting
If you receive an error message along the way, you may have to go through the "Continue with Facebook" process twice. The first time, you may have to enter your email address and password associated with Facebook. When you have to start over again and click on "Continue with Facebook" the second time, you should not have to put in your Facebook credentials, and simply follow the directions to continue.
If you still cannot sign in, then please try to sign in under different conditions (and these would be different attempts to sign in):
Sign in attempt 1: Turn your phone off and then back on
Sign in attempt 2: Turn off your wifi (and use your data)
Sign in attempt 3: Try with your VPN on
Sign in attempt 4: Try with your VPN off
Also, check your Facebook settings to ensure that you have allowed the Pi App to connect to your Facebook account. In Facebook, under "Settings," you need to go to "Apps and Websites" and make sure that you have "Turned on" the setting.
When there is high traffic to the Pi app, this function may not be successful. So, you may have to try multiple times on different days or times.
Bug Reporting
There are no known bugs logging in using Facebook credentials. If you are unable to log in via Facebook, it is possible that you may have registered your account with a phone number and password.