How to Sign Up
There are currently three methods you may use to sign up:
with Facebook
with mobile phone number
Apple ID
If you already have a Facebook account, you can connect your Facebook account to the Pi App. For future logins, you simply choose “Continue with Facebook,” enter in your Facebook email address and password into the Facebook interface and will be able to open the Pi App. This is similar to logging into other third-party apps through Facebook.
If you would like to create an account with your phone number, then you will also be asked to create a password. For future logins, you will enter your phone number and password.
For Apple Sign-in, please follow the directions, confirm that you allow Pi to sign in with your Apple ID. Please note that your name associated with your Apple ID should match the name on your government-issued ID. Users that sign up with Apple ID will not be able to change the name on the account.
Can I have more than one login option?
Yes! However, if you want to the Apple Sign-in option, you must sign up with Apple. If you start with Facebook or your mobile phone number, you will not have the Apple Sign-in option later.
Depending of the method you used to sign up, you will be able to add the other method later after signup on your Profile page inside the app. After adding the second method, you can choose to have two different methods of login.
Where can I find an invitation code?
If someone sent you an invite in a message, please use their username as the invitation code. If you found the Pi App on your own, invitation codes can be found on social media very easily.
Facebook Troubleshooting
If you receive an error message along the way, you may have to go through the "Continue with Facebook" process twice. The first time, you may have to enter your email address and password associated with Facebook. When you have to start over again and click on "Continue with Facebook" the second time, you should not have to put in your Facebook credentials, and simply follow the directions to continue.
Also, check your Facebook settings to ensure that you have allowed the Pi App to connect to your Facebook account. In Facebook, under "Settings," you need to go to "Apps and Websites" and make sure that you have "Turned on" the setting.
Phone Number and General Troubleshooting
Please try to sign up under different conditions (and these would be different attempts to sign up):
Sign in attempt 1: Turn your phone off and then back on
Sign in attempt 2: Turn off your wifi (and use your data)
Sign in attempt 3: Try with your VPN on
Sign in attempt 4: Try with your VPN off
When there is high traffic to the Pi app, this function may not be successful. So, please try again at a later time.